Shipping Policy

"We guarantee to deliver products to all cities across India and all over the world. Kaciaaonline shall not be liable for delays resulting from incomplete address listings. In the event of a reshipment of the same order, customers will be responsible for paying the re-shipping charges for the reshipment and any related fines/penalties.

To ensure the safe delivery of all products, they are double packed in waterproof and corrugated boxes. All orders are shipped by reputable transport/courier agencies and are home delivered within approximately 15 working days after dispatch of the shipment. For custom outfits, the delivery timeline is approximately 30 working days after dispatch.

REQUEST FOR CHANGE OF POSTAL ADDRESS -

Customers may request a change of postal address within 24 hours of placing an order by sending an email to shivanikaciaa@gmail.com.

READY TO SHIP SECTION -

The 'Ready to Ship Section' is a special section that allows customers to place last-minute orders, ensuring delivery of the product within the next 4-6 business working days.

IN CASE OF DELAYS -

The time to ship mentioned on our website against each item is indicative and approximate only. Sometimes, due to situations beyond our control, delays may occur. No refund, returns, replacements, or exchanges will be entertained for this reason.

However, on a case-by-case basis, we may offer benefits such as store credit to be used for future orders, free gifts, etc.

In the event of a delay in shipping due to an item being out of stock or an unusual delay in filling an order, we will notify you by email.

Please note that any dates for delivery are approximate only, and we are not liable for any delay in delivering your order or any part of it. We reserve the right to deliver your order in separate parts. In some cases, we may offer a refund for the unfulfilled part of the order.

Custom Duty: For international orders, custom duty/charges may be applicable as per the customs department of the importing country."

Please keep in mind that while I strive to provide accurate information, I am an AI language model and cannot guarantee the legal accuracy or effectiveness of the provided text. It's advisable to consult with legal professionals to ensure your policies and documentation comply with relevant laws and regulations.